CartGenie Subscriptions Just Got a MAJOR Upgrade! 📦 🔄
This release is BIG for stores selling subscription products. You can now create a new CartGenie order for every successful subscription renewal, charge a different initial price vs recurring renewal price, and automatically apply both shipping and taxes to renewal charges.
We also rolled out a way to display custom product field values throughout the storefront and checkout flow.
👇 Everything below is live now and included on every plan – free or paid.
Every Subscription Renewal Now Creates Its Own Order
Every successful subscription renewal now automatically creates a new order in the Orders section of CartGenie.
This makes recurring physical-product subscriptions much easier to manage operationally. Instead of renewals existing only as billing events, each successful charge now becomes its own standard-style order that can be fulfilled, refunded, canceled, shipped, and tracked independently. That means your team can manage recurring shipments using the same workflows you already use for normal orders.
Renewal orders also include a suffix on the original order number, such as #1433-5 for the fifth successful renewal of order #1433, making it easy to trace the relationship between the original subscription purchase and each later charge.
Charge a Different Intro Price Than the Recurring Renewal Price
You can now charge a different price for the initial subscription order than for future renewal charges.
This is especially useful for introductory offers like $1 for the first month, discounted first shipments, or other subscriber acquisition promotions where the first payment is intentionally lower than the ongoing recurring price. It gives you much more flexibility in how you structure subscription offers without needing workarounds.
Shipping and Taxes on Subscription Renewals
Subscription renewals now include both shipping charges and taxes. CartGenie uses the customer’s selected shipping method from checkout and applies the relevant per-product shipping rate to ongoing renewal orders as a shipping line item (this can be disabled for each item).
For taxes, renewal charges are now automatically calculated just like normal purchases based on your product’s tax class, your store’s taxable jurisdictions, and the customer’s location.
Together, these updates make subscription renewals behave much more like normal ecommerce orders, which is especially important for stores shipping physical subscription products on a recurring basis.
Display Custom Product Fields in Cart & Checkout
You can now use custom attribute values for each custom CMS field in Product Settings to display that data on product pages, cart, checkout, and confirmation pages under product names.
This is useful when customers need to keep seeing extra selected product details throughout the buying flow — whether that’s product info, final sale on a discontinued item, or other important values tied to the item they’re purchasing. It helps reduce confusion and gives customers more confidence.
🪄 Other Recent Improvements
Add refunded inventory back into stock
When refunding an order, you now have the option to re-add the purchased inventory back to the product in CartGenie when inventory tracking is enabled. (This applies to orders placed after the feature release on July 1, 2026.)
Learn more
Thanks again for all the feedback and edge cases that continue shaping CartGenie! These subscription updates in particular unlock a much more complete workflow for stores selling recurring physical products, and Google Address Autocomplete should make checkout smoother right away for everyone.
